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CLIENT'S CHARTER FOR MAY 2018

Customer Charter

Amount Received

During The Period resolved

Percent

Settled Over From Period

Percent

The licenses for the manufacture of forest products will be issued within a period not exceeding six (6) months from the date of approval, after all complied with the conditions of approval.*

0

0

0

0

0

License to carry wood based industries will be issued within a period not exceeding one (1) month of completion of factory built after fulfilling all the conditions of approval.

0

0

0

0

0

Decision on an application to extend the license period or forest produce wood-based factories licensed to be given within a period not exceeding one (1) month from the date of receipt of application

32

32

100

0

0

Appreciate the information and feedback received from the public. All complaints will be responded to forest offenses within a period not exceeding three (3) days

 6

 6

 100

0

0

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